Terms & Conditions

Last Updated: Aug 1, 2023

1. Introduction

Welcome to HKCG Canada ("us," "we," or "our"). By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read these terms carefully before using our platform. If you do not agree with any part of these terms, you may not use our services.

2. Use of the Platform

a. Eligibility

To use our online shopping platform, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. By using our services, you represent and warrant that you meet these eligibility requirements.

b. Account Registration

You may need to create an account to access certain features of our platform. When registering, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities that occur under your account.

c. Prohibited Activities

When using our platform, you agree not to:

Violate any applicable laws or regulations.
Infringe on the intellectual property rights of others.
Engage in any fraudulent or deceptive activities.
Transmit viruses, malware, or any other harmful code.
Interfere with the functionality of our platform or the experience of other users.

3. Product Listings and Purchases

a. Product Descriptions

We strive to provide accurate and up-to-date product descriptions on our platform. However, we do not warrant that product descriptions or other content are error-free, complete, or current. Prices and availability are subject to change without notice.

b. Orders and Payments

By placing an order through our platform, you are offering to purchase the products at the stated price, subject to these Terms and Conditions. We reserve the right to refuse or cancel any order for any reason, including but not limited to errors in product information or pricing. Payment must be made in full at the time of purchase.

c. Shipping and Delivery

Shipping and delivery times are estimated and may vary based on factors beyond our control. We are not responsible for any delays or damages that occur during shipping.

d. Returns and Refunds

Please refer to our Returns and Refunds Policy for information on our policies regarding product returns and refunds.

4. Intellectual Property

All content on our platform, including but not limited to text, graphics, logos, images, and software, is the property of HKCG Canada or its licensors and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content without our explicit permission.

5. Limitation of Liability

Our platform is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the use, security, or availability of our platform. In no event shall we be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform.

6. Indemnification

You agree to indemnify and hold harmless [Your Online Shopping Platform], its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our platform, violation of these Terms and Conditions, or infringement of any third-party rights.

7. Changes to the Terms and Conditions

We may update these Terms and Conditions from time to time. The most recent version will be posted on our website with the "Last Updated" date. Your continued use of our platform after the changes will constitute your acceptance of the revised terms.

8. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Canada. Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts in Canada.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at hkcgcanada@gmail.com.